Privacy Policy

Who We Are

Wajang is a British screenwriting and film production platform operated as an independent service. Our platform is designed for writers, filmmakers, students, and creative professionals working to British and international industry standards.

This Privacy Policy applies to all data collected through wajang.com and its subdomains. For any privacy-related enquiries, please use the contact details in Section 10.

What We Collect

We collect only the information needed to provide and improve the Wajang service. This includes:

• Account information — your name, email address, and (where applicable) institutional affiliation, collected when you register.
• Screenplay and production content — scripts, beat boards, production documents, callsheets, schedules, and other content you create or upload within the platform. This content belongs to you.
• Usage data — pages visited, features used, session duration, and error reports, collected to improve platform stability and experience.
• Payment information — processed securely via Stripe. We never see or store your full card details.
• Communications — messages you send us via the contact form or by email.
• Technical data — IP address, browser type, device type, and operating system, used for security and diagnostic purposes.

How We Use Your Data

We use your data to:

• Provide and operate the Wajang platform and its features
• Process your subscription payments and manage your account
• Send essential service communications — account confirmations, password resets, billing notices
• Detect and prevent fraud, abuse, or security incidents
• Improve the platform based on aggregated, anonymised usage patterns
• Respond to your enquiries and provide customer support

We do not sell your data to third parties. We do not use your screenplay content to train AI models. We do not serve third-party advertising.

Legal Basis for Processing

Under UK GDPR we process your personal data on the following legal bases:

• Contract performance — processing necessary to provide the service you signed up for
• Legitimate interests — platform security, fraud prevention, and service improvement
• Legal obligation — where we are required to retain or disclose data by law
• Consent — for any optional communications such as product newsletters, where we will always give you a clear opt-out

Cookies & Tracking

Wajang uses a minimal set of cookies necessary to operate the platform:

• Session cookies — used to keep you logged in during a session. These expire when you close your browser.
• Preference cookies — used to remember your editor preferences and display settings.

We do not use advertising cookies, cross-site tracking pixels, or third-party analytics platforms that build profiles about you. You may disable cookies in your browser settings, but some platform features will not function without session cookies.

Your Content & Screenplay Data

Signed documents stored via the digital signing feature are encrypted and accessible only to the production account owner. No Wajang staff member will access, read, or share document contents without a valid court order.

If you delete your account, your content will be permanently removed from our servers within 30 days, except where we are legally required to retain records (for example, billing records for tax purposes).

Third-Party Services

We work with a small number of trusted third-party providers to operate Wajang:

• Stripe — payment processing. Your payment data is handled entirely by Stripe under their own privacy policy.
• Our hosting provider — your data is stored on servers located in the United Kingdom or European Economic Area.
• Google Fonts — typefaces are loaded from Google's CDN. This involves a request to Google's servers.

All third-party providers are contractually required to process your data only as instructed by us and in accordance with data protection law.

Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Active accounts — data is retained for the lifetime of your account plus 12 months after closure
• Billing records — retained for 7 years in line with HMRC requirements
• Support communications — retained for 3 years
• Technical/server logs — retained for a maximum of 90 days

Your Rights

Under UK GDPR you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to have inaccurate data corrected
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to ask us to pause processing in certain circumstances
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to processing based on legitimate interests
• Rights related to automated decisions — we do not make solely automated decisions with legal or significant effects on you

To exercise any of these rights, please contact us using the details below. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please get in touch:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page.

Continued use of Wajang after a policy update constitutes acceptance of the revised policy.